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Enjoy High-Speed Internet for FREE

Andrena is proud to participate in the Federal Government’s Affordable Connectivity Program (ACP), which helps eligible households pay for Internet service with a $30 per month credit.

Andrena thinks everyone should be able to afford high speed Internet! If you are eligible for ACP, payment information is not required, and you won’t receive a monthly bill for our service. This program is available for new and existing Andrena customers.

Sign Up for Andrena Internet Through ACP

What You Get With Andrena Internet
  • Billed month-to-month
  • No hidden fees
streamline Internet you’ll actually love

Am I Eligible?

Your household is eligible for the Affordable Connectivity Program (ACP) if someone in your household meets one of the following criteria, which are based on U.S. Government rules:

  • Your gross annual household income is at or below 200% of the Federal Poverty Guidelines.
  • You or a dependent participates in the Supplemental Nutrition Assistance Program (SNAP), formerly known as Food Stamps.
  • You or a dependent participates in the Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) benefit.
  • You or a dependent receives free or reduced-price school lunch or breakfast through the National School Lunch Program (NSLP).
  • You or a dependent are enrolled in a school that offers free school breakfast and lunch to all students through the Community Eligibility Provision (CEP).
  • You or a dependent recieved a Federal Pell Grant recipient in the current award year.
  • You or a dependent receives Medicaid benefits.
  • You or a dependent received Supplemental Security Income (SSI).
  • You or a dependent participated in the Federal Public Housing Assistance (FPHA) (including Housing Choice Voucher (HCV) Program (Section 8 Vouchers), Project-Based Rental Assistance (PBRA)/202/811, Public Housing, and Affordable Housing Programs for American Indians, Alaska Natives or Native Hawaiians).

Each household can only receive one affordable connectivity benefit. The benefit can be switched from one participating provider to another, but cannot be transferred to another individual or household even if they qualify.

For more information, visit ACPBenefit.org

Learn More

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Andrena is proud to participate in the Federal Government’s Affordable Connectivity Program, a longer-term program that replaced the Emergency Broadband Benefit (EBB) Program. This program helps eligible customers pay for Internet service with a credit of up to $30 per month (up to $75 per month for households on Tribal Lands). The ACP was created to help ensure U.S. households can afford the connections they need for work, school, healthcare, and more.
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No, with your ACP benefit applied to your Andrena account, it will cover 100% of your monthly bill and you will not receive a monthly bill.
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At Andrena, our Internet packages start at $30 per month for up to 100 mbps of wireless Internet. We believe that we should advertise speeds that we can realistically provide to you wirelessly. As compared to other providers who advertise wired speeds -- if you were to connect your device directly to your router -- we choose to advertise wireless speeds. For a speed reference, Netflix recommends a 5 Mbps connection for a high-definition stream. Please note Internet speeds will vary for many factors including what type of device you are connecting to, which network you are connecting to, and more.
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For buildings that do not require router installation, you can be online immediately after completing the signup process. If your building or unit requires an installation we typically can schedule an appointment in 2-5 business days and you will be able to do this during the sign-up process.
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Absolutely! We are happy to help you sign up for Andrena and transition your ACP benefit so that your Andrena monthly service is 100% covered.
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You can contact the Universal Service Administrative Company (USAC), the administrator of the ACP, directly for questions about the wind-down. Call the ACP Support Center at 877-384-2575 or go to GetInternet.gov for information about the status of the program. Consumers can continue to file complaints through the FCC's Consumer Complaint Center at https://consumercomplaints.fcc.gov about ACP billing and service issues.
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Log in to your Andrena Account 1) On the right side of the dashboard click ‘Payment method’ 2) Add a card or update your current card information 3) If you need assistance adding a card, please reach out to our team via email: support@andrena.com or call us at (256) 907-8690.
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Once the Affordable Connectivity Program (ACP) ends, you will no longer receive the monthly benefit that was provided through the program. In order to continue with Andrena’s service you will have to start paying for your internet service with a credit or debit card.
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Households that are currently enrolled with Andrena using the ACP benefit will remain enrolled in the program until the projected end date in April 2024 (this is subject to change). Your WiFi will still be free with Andrena until the program's official end.
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The last day to apply for and enroll in the ACP was February 7, 2024, by 11:59 PM EST.
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Current funding for the Affordable Connectivity Program is projected to run out at the end of April 2024. As a result, the Federal Communications Commission (FCC) has begun taking steps to wind down the ACP which means enrolled households will no longer receive free monthly WiFi.
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